DojoGrowPro

Digital Side-Kick for Martial Arts Studios

Welcome

Go to your member dashboard under /portal.

Go to Portal

Terms of Service

Effective Date: March 14, 2026
Website: dojogrowpro.com
Business Name: DojoGrow
Contact Email: admin@dojogrowpro.com
Mailing Address: 352 Main St, Wintersville, OH 43953

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of dojogrowpro.com and any related services, communications, forms, scheduling tools, calls, messaging, and content provided by DojoGrow (“DojoGrow,” “we,” “us,” or “our”).

By accessing or using this website, submitting information, scheduling services, communicating with our team, or otherwise interacting with us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use this website or our services.

If you are using this website or communicating with us on behalf of another person, family member, or organization, you represent that you have authority to do so.

2. Services

DojoGrow provides information, lead intake, scheduling, customer communications, class-related inquiries, and related business services through this website and through human-assisted and technology-assisted communications.

Our services may include website forms, phone calls, SMS or text messaging, email, scheduling workflows, automation tools, and communications supported by third-party technology providers, including artificial intelligence, voice, analytics, or call-routing tools.

We may modify, suspend, or discontinue any part of the website or services at any time, with or without notice.

3. Eligibility and Use by Parents or Guardians

This website is intended for use by adults, including parents and legal guardians making inquiries, submitting information, scheduling classes, or communicating with us regarding services or students.

Where information relates to a child, including a child under 13, you represent that you are the child’s parent or legal guardian, or that you otherwise have authority to provide that information to us for legitimate business purposes.

Children are not permitted to independently use the website to submit personal information.

4. Acceptable Use

You agree to use the website and any related services only for lawful purposes.

You may not:

  • submit false, misleading, or fraudulent information
  • impersonate another person or misrepresent your identity or authority
  • interfere with the operation or security of the website
  • attempt unauthorized access to our systems or accounts
  • use the website or our communications for abusive, harassing, deceptive, unlawful, or harmful purposes
  • use any automated or technical means to disrupt the website or services
  • submit content that infringes another party’s rights

We may suspend, restrict, or terminate access if we believe you have violated these Terms, applicable law, or the rights or safety of others.

5. Communications Consent

By submitting a form, requesting information, scheduling with us, or otherwise providing contact information, you consent to receive communications from DojoGrow relating to your inquiry, scheduling, enrollment, customer service, operations, and, where permitted by law, marketing.

These communications may occur by:

  • phone
  • voicemail
  • email
  • SMS or text message
  • automated or technology-assisted systems
  • artificial intelligence-assisted voice or communications systems
  • third-party service providers acting on our behalf

You are responsible for providing accurate contact information and updating it as needed.

Consent to receive communications is not a guarantee of service, availability, or enrollment.

6. Call Recording, Monitoring, and AI-Assisted Communications

To support scheduling, quality assurance, training, operations, analytics, customer service, and business administration, calls and communications may be monitored, recorded, analyzed, transcribed, summarized, routed, or supported by third-party technology providers, including AI-assisted systems.

By communicating with us, you acknowledge and agree that:

  • calls may be recorded or monitored where permitted by law
  • communications may involve artificial intelligence-assisted or automated technologies
  • information provided by a parent or guardian during calls with our agents may be entered into our systems for scheduling, enrollment, customer service, and related business purposes
  • third-party communications, voice, analytics, transcription, routing, hosting, or automation providers may process information on our behalf

Where applicable law requires additional notice or consent for recorded calls, AI voice disclosure, or automated communications, you agree that such communications are subject to those laws and that your use of our services remains subject to all applicable legal requirements. Retell’s published terms specifically call out that applicable laws may require prior consent for autodialed or prerecorded calls or texts, disclosure of AI voice use at the beginning of a call, recording notice and consent in some cases, and DNC compliance.

7. User Responsibilities

You are responsible for:

  • the accuracy of information you submit
  • ensuring you have authority to provide information relating to yourself or another person
  • compliance with applicable laws in your use of this website and communications with us
  • maintaining the confidentiality of any credentials or account access you use, if applicable

If you provide information relating to a child, you are responsible for ensuring that you have legal authority to do so.

8. Scheduling, Enrollment, and No Guarantee

Submitting a form, requesting information, speaking with our team, or scheduling an appointment does not guarantee class placement, enrollment, availability, or any particular service outcome.

We reserve the right to accept, decline, reschedule, postpone, or cancel inquiries, appointments, consultations, scheduling requests, or services in our discretion.

9. Third-Party Providers

We may use third-party providers to support our website and operations, including providers of:

  • hosting
  • communications
  • phone and voice services
  • messaging
  • AI-assisted systems
  • analytics
  • transcription
  • scheduling
  • CRM or lead management
  • payment processing
  • customer support tools

Those providers may process information on our behalf in connection with the services we provide. Your use of the website may also be subject to the terms, policies, or technical limitations of third-party platforms or carriers where applicable.

We are not responsible for failures, outages, errors, or delays caused by third-party providers, carriers, platforms, utilities, hosting infrastructure, or other external systems.

10. Compliance with Calling, Messaging, and Recording Laws

If you provide us with phone numbers or contact information, you represent that you are authorized to do so and that your interactions with us are lawful.

To the extent our services involve calls, messages, scheduling reminders, recorded calls, or AI-assisted communications, you acknowledge that federal and state laws may impose requirements relating to:

  • consent
  • call recording notice
  • automated communications
  • telemarketing restrictions
  • do-not-call rules
  • caller identification rules
  • time-of-day restrictions
  • disclosures regarding artificial intelligence or prerecorded voice use

Retell’s current terms specifically reference the TCPA, FTC rules, Telemarketing Sales Rule, DNC rules, and anti-wiretapping or eavesdropping laws as examples of laws customers must comply with when using AI voice and communications systems.

You agree not to use our website, forms, numbers, or services in any way that would cause us or our providers to violate applicable law.

11. Intellectual Property

All content on this website, including text, graphics, branding, logos, design, layout, software, and site functionality, is owned by DojoGrow or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, display, transmit, create derivative works from, or exploit website content except as permitted by law or with our prior written consent.

12. Feedback and Submissions

If you provide suggestions, feedback, testimonials, reviews, ideas, or other submissions to us, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, publish, and display that content for lawful business purposes, subject to our Privacy Policy and any rights you may have under applicable law.

13. Privacy

Your use of the website and our services is also governed by our Privacy Policy, which describes how we collect, use, share, and protect personal information.

14. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, DojoGrow disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted availability.

We do not warrant that:

  • the website will always be available, secure, or error-free
  • communications will always be delivered or received
  • scheduling or enrollment systems will always function without delay or interruption
  • content or outputs generated or supported by third-party or AI-assisted systems will always be accurate, complete, or suitable for any particular purpose

15. Limitation of Liability

To the fullest extent permitted by law, DojoGrow and its owners, officers, employees, agents, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, data, goodwill, or opportunities, arising out of or related to your use of the website or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or services shall not exceed the greater of:

  • the amount you paid to us, if any, for the specific service giving rise to the claim during the 12 months before the claim arose, or
  • one hundred U.S. dollars ($100)

This limitation is consistent with the general risk-allocation structure used in current vendor-side communications/AI service terms.

16. Indemnification

You agree to defend, indemnify, and hold harmless DojoGrow and its owners, officers, employees, agents, contractors, affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your use of the website or services
  • your violation of these Terms
  • your violation of applicable law
  • information or content you submit
  • your lack of authority to provide information about yourself, a child, or another person
  • your misuse of calling, messaging, recording, or automated communication features

17. Suspension and Termination

We may suspend, limit, or terminate access to the website or services at any time, with or without notice, if we believe doing so is necessary to protect our business, users, service providers, legal compliance, or systems.

Sections of these Terms that by their nature should survive termination will survive, including provisions relating to ownership, disclaimers, limitation of liability, indemnification, privacy-related obligations, and dispute resolution.

18. Changes to These Terms

We may update these Terms from time to time. Updated Terms will become effective when posted on this page unless otherwise stated.

Your continued use of the website or services after updated Terms are posted constitutes your acceptance of the revised Terms.

19. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

20. Dispute Resolution and Venue

Any dispute arising out of or relating to these Terms, the website, or the services shall be brought exclusively in the state or federal courts located in Ohio, and you consent to the personal jurisdiction and venue of those courts.

21. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or disclosures expressly incorporated by reference, constitute the entire agreement between you and DojoGrow regarding the website and services covered by these Terms.

23. Contact Information

If you have questions about these Terms, contact:

DojoGrow
admin@dojogrowpro.com
352 Main St, Wintersville, OH 43953